Annual Benefits Enrollment: October 28-November 15

Welcome to your Sysco benefits! Sysco’s benefits package offers you and your family a variety of valuable programs and resources to support you. Beginning October 28, review and enroll in your Sysco benefits, which begin January 1, 2025.

Learn About Your Sysco Benefits

Not only does Sysco offer medical, dental, and vision coverage, but when you enroll in a Sysco-sponsored national medical plan through Aetna, you can access programs and resources that support you and your family through illness, injury, and life's challenges. You can also purchase extra coverage like Voluntary AD&D or the Accident Plan, save for your future in our retirement plans, and get discounts.

Download a copy of the mailer sent to your home, dig into the online Benefits Guide, and explore all of the resources on this website. Or call the Aetna Healthcare Advocate; they're your one-phone-call-away benefits expert who can help you choose your benefits.

Enroll in the Total Rewards Café October 28 to November 15

For instructions on how to enroll, click here. There are two ways you can enroll:

1. Enroll through the Total Rewards Café.
2. Call the Sysco Benefits Center at 1-800-55-SYSCO (1-800-557-9726), Monday–Friday, 7 a.m.–7 p.m. CT. A Sysco Benefits Center Representative will record your benefits elections. If English is not your native language, translators are available to speak with you in your preferred language.

Attend a 2025 Benefits Meeting

We are holding in-person meetings so you can learn about your Sysco benefits and get your questions answered. You will be notified of a meeting at your location.

Eligibility

Full-time, active colleagues in the U.S. are eligible for Sysco's group benefits (medical, dental, vision, life, AD&D, long-term disability, and flexible spending accounts). You may also cover certain family members, including your legal spouse (unless otherwise required by law) or domestic partner, and your dependent child(ren). Learn more here.

Dependent Verification

If you add dependents to your coverage, you will need to provide dependent verification (i.e., birth certificate, proof of marriage and joint ownership paperwork such as a mortgage if the date of marriage is not within the past 12 months, adoption or legal guardianship for a child,or a domestic partner affidavit) within 45 days of enrolling to validate the relationship with your eligible dependents. Our Dependent Verification Center will request documentation from you. You can find additional details about the verification process here. Falsification of dependent eligibility may result in disciplinary action, up to and including loss of benefits or termination of employment.

Health Savings Account Transfer

If you currently have an Edward Don & Company HSA through Bank of America, you can choose to transfer your current HSA balance to Inspira, Sysco’s HSA administrator.  

After you are enrolled in the Sysco HSA, the Inspira website will give you instructions on how to transfer your balance.

Please note that you are responsible for any account fees if you elect to keep your HSA with Bank of America.

Transition of Care

Transition of Care services are available if you are currently in an active course of treatment that will be disrupted due to a change in your medical plan. Some examples include a scheduled surgery, pregnancy, or ongoing treatment for a serious illness or certain behavioral health conditions. Transition of Care services allow you to continue to work with your current care team for a designated period of time. 

To initiate Transition of Care coverage, you will need to complete a transition of care form which you can find here.

If You Do Not Enroll

If you do not enroll, the only Sysco benefits you will have as of January 1 are the following company-paid benefits:

• Basic Life insurance
• Basic Accidental Death and Dismemberment insurance
• Short Term and Long Term Disability coverage
• Employee Assistance Program (EAP)
• RethinkCare
• Headspace

Your next opportunity to enroll in benefits will be next year's Annual Benefits Enrollment unless you experience a qualifying life event.

Add Your Beneficiaries

Make sure your beneficiaries are added to your Life and Accidental Death and Disability (AD&D) coverages and the 401(k) plan. If you do not elect beneficiaries, it will cause delays in distributing benefits or account access in the event of your death. You can make changes to your beneficiaries at any time in the Total Rewards Café.

Aetna Provider Search Tools

Many of your benefits are administered by Aetna. Aetna has one of the largest networks in the country, with 1.2 million health care professionals, over 690,000 primary care doctors and specialists, and over 5,700 hospitals.

It’s important to make sure your medical, dental, behavioral health, and other current providers are in the Aetna network before you begin using your benefits.

Click here to see if your provider is in the Aetna network. You will be prompted to select a plan name. The plan names will include the medical plans below:

• Basic/PPO/HSA Medical plans – Aetna Choice POS II network
• National HMO Medical plan – Aetna Select network
• Basic and Premium Dental plans – Aetna Dental PPO Network

Click here to access step-by-step instructions for finding a network pharmacy.

If you have any questions about a specific drug for yourself or your dependents, reach out to Aetna’s Healthcare Advocate at 1-888-792-3862.

bswift Mobile App

Once you set up your new Total Rewards Café username and password, download the bswift app. On the bswift mobile app, you can navigate to the Total Rewards Café, check plan details and beneficiary information, upload new dependent verification documents, and more.

Download the app from the Apple App Store or Google Play. Enter the company code syscobenefits and log in with your Total Rewards Café username and password.